Privacy Policy

How we handle your personal information

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Last updated: May 2026

Who We Are

This privacy policy explains how we collect, use, and protect your personal data when you use our website and services. Our registered address is 235 - 237 Church Road, Greater London, UB3 2LG.

What Information We Collect

When you use our contact form, we collect:

How We Use Your Information

We use the information you provide solely for the purpose of delivering our free support service, including:

Data Storage and Retention

Your data is stored securely in Google Sheets, accessible only to authorised members of our team. We retain your information for up to 12 months after your last interaction with our service, after which it is deleted.

Data Sharing

We do not sell, trade, or share your personal information with third parties. We do not share your data with UCAS, universities, or any other organisation without your explicit consent.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

To exercise any of these rights, please contact us at hello@ukuniversitysupport.site.

Cookies

Our website does not use cookies or tracking technologies. We do not collect analytics data or use third-party tracking scripts.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

Contact

If you have questions about this privacy policy, please email: hello@ukuniversitysupport.site