Privacy Policy | UK University Support

Last updated: May 2026

Who We Are

This privacy policy explains how we collect, use, and protect your personal data when you use our website and services. Our registered address is 235 - 237 Church Road, Greater London, UB3 2LG.

What Information We Collect

When you use our contact form, we collect:

Full name
Email address
Phone number
Postcode
Age
Course interest
Residency duration
Preferred call date and time
Any additional information you provide in checkboxes or messages

How We Use Your Information

We use the information you provide solely for the purpose of delivering our free support service, including:

Scheduling your free planning call
Assigning a personal admission consultant to you
Preparing your personalised application checklist and timeline
Communicating with you about your application support

Data Storage and Retention

Your data is stored securely in Google Sheets, accessible only to authorised members of our team. We retain your information for up to 12 months after your last interaction with our service, after which it is deleted.

Data Sharing

We do not sell, trade, or share your personal information with third parties. We do not share your data with UCAS, universities, or any other organisation without your explicit consent.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request transfer of your data

To exercise any of these rights, please contact us at hello@ukuniversitysupport.site.

Cookies

Our website does not use cookies or tracking technologies. We do not collect analytics data or use third-party tracking scripts.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

Contact

If you have questions about this privacy policy, please email: hello@ukuniversitysupport.site